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Implementation & Training

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Professional Services

Training

Our consulting team offers a variety of training services to assist you with your implementation and overall training needs. Our consultants will provide comprehensive training through one-on-one instruction and classroom training to expand knowledge of Justice Edition products.

Additional training services are available at your request.

To make arrangements for training services or discuss how our training programs can benefit your organization, contact David Smith at (303) 222-3000, ext. 310 or dsmith@sustain.net

User Guides

Additionally, our consultants offer a thorough review of each justice agency's configuration and current procedures. We will then prepare detailed user guides for the organization.  User guides will include rules and procedures for handling tasks such as tracking event continuances, re-opening cases, changing attorneys, etc. This will assist your organization in ensuring that all users are following the same procedures and that all information is being tracked within Justice Edition in the same manner.

 

 
Configuration Specific Training

For End Users

SUSTAIN’s comprehensive end-user training is directed toward new users and/or existing users who may need a refresher course.  The Justice Edition training program includes topics such as:

  • Case management
  • Calendars
  • Financials
  • Administrative processing
  • Software tips including shortcut keys and alternative methods to update information directed toward making users more efficient
  • Browsing tips, including creating advanced filters  
  • And more…

 

 
Configuration Specific Training

Train the Trainer

We will review your organization’s configuration and current procedures, and then prepare and deliver a detailed training program for designated trainers, so that they can successfully deliver the course to new and/or existing end users. 

 

 
Implementation Training

This program is geared toward training your Justice Edition System Administrator in the concepts and setup of the product.

It covers the basics of JusticeEdition configuration including topics such as: 

  • The set up of code and reference tables, folder groups, filters, browses, data entry, object linking and embedding, calendaring, and security.
  • Other system administration and domain administration features.
 
Advanced Components Training

This program provides an in-depth review of some of Justice Edition’s more advanced features.  Topics covered are: 

  • Auto schedule server
  • Intelligent scheduling
  • Time standards
  • Filter sets/relational field edits
  • Search assistant
  • Output server
  • Data exchange server
  • Archive/purge
  • Filter qualifiers
  • Data exchange
  • MS Outlook synchronization. 

Implementation Training is a prerequisite.

 
Accounting Training

This program teaches the user to configure and effectively use Justice Edition’s accounting and auto-assessment tools.  The topics covered are: 

  • The setup of the general ledger, cash receipts, accounts receivable, automatic assessment, disbursements, and the account summary. 
  • The setup of security and reports for each topic listed above.
  • The setup of support accounting.

Implementation Training is a prerequisite.

 
Reports & Forms Training

This program teaches users how to create their own reports and forms using Crystal Reports and Microsoft Word.

  • The creation of report formats, how to link files, create formulas, parameters, and record selection criteria. 
  • Training on the creation of forms in Microsoft Word that can be printed from within Justice Edition

Implementation Training is a prerequisite.

 
Developer’s Kit Training

This course is specifically for programmers who will be creating their own applications that will run against Justice Edition. This program’s topics include:

  • Development environment requirements
  • Justice Edition engine methods

Sample code is provided to program attendees. 

 

Implementation Training is a prerequisite.

 
Database Administrator Training

Designed for those responsible for managing the database on a day-to-day basis, this program includes advanced topics such as:

  • Database utilities (rebuild calendar, redo field derivation, etc.)
  • Database relationships between records
  • Database table structure
  • Pervasive  installation and maintenance
  • Pervasive tools
  • Network environment considerations

Implementation Training is a prerequisite.

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